🌸 Frequently Asked Questions – Noemí Flowers

Yes. We deliver in Panama City and Costa Verde – La Chorrera. For other areas, you can message us on WhatsApp to confirm availability before placing your order.
Yes, we accept same-day orders, subject to availability. We recommend placing your order in the morning to secure a spot on the delivery route.
You can pay by:
• Credit/debit card (Visa, Mastercard, Amex)
• Yappy
• Bank transfer (banks in Panama)

We do not accept cash on delivery. All orders must be paid for before they are scheduled.
Simply choose an arrangement on our website, select the date and time slot, enter the recipient's details and billing information, and remember to write your message or dedication. Then make the payment, and your order will immediately enter the system for preparation at the nearest branch (Bella Vista or Costa Verde).
Yes. You can let us know your preferred colors, style, or other preferences in the "Notes" section, or email us at ventas@noemiflowers.com, and we'll help you create something special. Customization depends on the availability of flowers, balloon designs, chocolates, wines, etc.
We work with fresh local and imported flowers: roses, sunflowers, lilies, orchids, tulips (seasonal), carnations, daisies, hydrangeas, and tropical flowers such as heliconias, ginger flowers, and anthuriums.
We will try to contact the recipient by phone or WhatsApp. If we are unable to deliver the arrangement, it will be returned to the relevant branch, and you can:

• Reschedule the delivery (for an additional fee depending on distance and logistics).
• Request delivery to another address (which will also be assessed to determine the new delivery fee).

The arrangement will be kept in optimal condition until the new delivery is coordinated.
Yes. We provide floral decorations for weddings, corporate events, and grand openings, as well as flower subscriptions for offices. You can contact us for a custom quote or to schedule a meeting.
Images are for reference only. If a particular flower, color, or variety is unavailable in Panama, we make substitutions while maintaining the style, size, and value of the design you selected.
Yes. You will receive an email confirming your purchase and another message (by email or WhatsApp) once your arrangement has been delivered. If the arrangement is delivered to reception or to an authorized staff member, it will be considered successfully delivered.
Yes. You can write your message when placing your order, and we will print it on a card at no additional cost.
Bella Vista and Costa Verde branches:
Monday to Friday: 8:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. to 3:00 p.m.
Sundays: Scheduled deliveries only or subject to availability.
You can request changes before the arrangement goes into production or is sent out. Contact us with your order number as soon as possible.
You can cancel only before preparation of the arrangement begins. If it is already being prepared or is out for delivery, cancellation will not be possible.
We recommend:
• Changing the water every 1–2 days.
• Keeping them out of direct sunlight.
• Cutting the stems at an angle to help them last longer.
We include a care guide with every order.
Noemí Flowers complies with Panama's data protection laws. We use your information solely to process your purchase, coordinate deliveries, and issue receipts. We do not sell or share your information with third parties unrelated to the service.